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13 action news live at 11. but first tonight an urgent warning from the state unemployment authorities do not open an email that looks like it came from them thanks for joining us here on tv roku or wherever you're streaming us tonight i'm ty quinones trisha keene is on assignment well the email looks and certainly sounds legit but here's the thing it's a scam let's get to 13 investigates reporter joe bartel is live now near the strip to explain all of this joe todd unemployment benefits continue to be a big problem here in nevada scammers are likely after personal information to steal identities and benefits new at six tonight closed casinos and canceled events have put so many in our community out of work the next step filing for unemployment the problem has plagued cash-strapped nevadans for months an unemployment benefit system with rampant fraud stolen debit cards and delayed benefits now another troubling trend is lurking in email inboxes and they're using that to lure in victims because people are looking for assistance or they're looking for information so it's not a surprise to see shannon wilkinson is the ceo of tago cyber inc she says this email is a classic phishing scam that is something that looks really legit but isn't check it out the sending email address looks very real the correspondence goes on to reveal a recent system upgrade led to a mix-up of addresses and sent benefits to different and even wrong addresses it urges a recipient to respond back to clear up the confusion coming from a gov email address which will make a lot of people trust the source of the email the unfortunate thing with emails nowadays is that they can be spoofed to look like anything that...