True" Personalized letters and emails have a significant impact on the decisions that elected officials make. Some advocacy groups try to capitalize on this by encouraging members to send a form letter or email to their elected officials. While these form messages may increase the volume of messages elected officials receive on a specific issue, they also may negatively affect how the message is viewed. Many Congress members worry that form messages don't reflect the sender's position. They also may be concerned that the message may have been sent without the constituent's knowledge. Here's a better solution. If you are asking others to support your vision, prepare a list of ideas that can be included in a message instead of a complete letter or email. If you're sending a letter or email to support an organization's effort, include its key messages in your own message.