True" Music okay. For the sake of time, we've got a few people jumping on now, so we'll go ahead and get started. I want to welcome everyone to the Engineering and Operations Management Lunch and Learn Webinar Series here at the University of Arkansas. We are in the College of Engineering in the Industrial Engineering Department. We have three Master of Science programs: Operations Management, Engineering Management, and Engineering. We also offer three graduate certificates in Project Management, Lean Six Sigma, and Homeland Security. We'll cover these programs later on in the presentation and be happy to answer any questions you might have. So, welcome! My name is Karen Hickenbotham. I'm in Marketing Communications in the Operations Management and Engineering Management Programs. Please save all questions until the end of the presentation, and those questions will be typed in the chat. At the end, we want to let everyone know that this webinar is being recorded and will be posted on our Scholar Works at UART Collection in the U of A Library System in our Operations Management Collection that you can also view. So, I want to thank everyone again for joining us today, and we'll go ahead and get started. Today's presenter is Dr. Carrie Melton, and Dr. Melton earned his Ph.D. in Industrial Engineering and Management from Oklahoma State University in 2012 with a concentration in Supply Chain Management and Logistics. Since then, he's taught Operations Management, Transportation Strategies, Inventory and Forecasting Analytics, Engineering and Business Statistics, and Goods and Services at the undergraduate and graduate level at the University of Arkansas. He's been teaching online since 2015, and he joined the Arkansas faculty as an adjunct professor in 2013. He has industry experience working at JB Hunt Transport for 15 years and at Walmart for six. He...